FAQs

Products: Art and quantities are typically confirmed within 1–2 business days.

Services: Kickoff usually occurs within a week once scope is confirmed. 

Delivery timelines vary by service and are outlined clearly during intake.

We work with individuals, nonprofits, commercial organizations, and public-sector teams. Engagements range from focused projects to long-term support, depending on needs.

Yes. We offer flexible monthly payments. Financing can be requested during quoting or intake.

We source and deliver efficiently to offer competitive pricing without compromising quality. Larger volumes may qualify for additional savings.

Yes. We specialize in multi-location rollouts. Bulk pricing and logistics planning are included in your quote.

Physical goods: If there’s a defect or misprint, we replace or credit quickly. Custom items aren’t returnable once produced.

Services: Work is milestone-based. If expectations aren’t met, we correct the issue or credit that portion promptly.

Yes. White-label, dual branding, and made-to-order manufacturing are core strengths. We align with your brand standards and procurement workflows.

Yes. Inclusive sizing, gender-neutral cuts, and tailoring are supported. Fit ranges are confirmed at proof approval, and shipments can be split by team or location.

Yes. Options include biodegradable wipes, recycled notebooks, refillable bottles, and eco-friendly fabrics. Ask for our sustainability menu during quoting.

We follow least-privilege access practices, use secure file exchange, and provide NDAs as needed. For technology services, documented security controls are standard. We never sell customer data.

Yes. We coordinate outside-plant (OSP) builds, structured cabling, labeling and cleanup, and facility services through our partner network, all managed through a single Solomon Dynamics point of contact.

Yes. We ship internationally for commerce items and deliver services virtually or on-site where permitted.

Most engagements start with a short conversation to understand goals, constraints, and timing. From there, we outline scope, approach, and next steps before any work begins.

Yes. We work with a trusted network of partners to extend capabilities when needed. Solomon Dynamics remains your single point of contact and is responsible for coordination, quality, and delivery.